Refund policy

ALL SALES ARE FINAL.

Due to the nature of our products and for hygiene purposes:
    •    We DO NOT offer returns or exchanges under any circumstances
    •    The only exception is if you received the wrong item

If You Received the Wrong Item:
    •    You must contact us within 48 hours of delivery
    •    Hair must be unused, unworn, unwashed, and in original packaging
    •    Proof is required (photos/videos of the item and packaging)
    •    Once approved, we will issue a replacement for the correct item

⚠️ We reserve the right to deny any request that does not meet these conditions.